Not a bad thing to say about this company! They are great to work with and you won’t see secret charges adding up on your bill. I’ve had them for 5 yrs now and I haven’t had any extra charges to my bill like I’ve had in the past with other companies.
Excellent customer service. When there is a problem, they are here the same day unlike other companies. They put customers first.
Required another service call today to help me with my internet (no fault of their own). As usual, I had superior service and a speedy response. I love my local cable company. Thank you WTC for keeping an awesome and very helpful staff.
Great customer service! My internet was installed a week ago and I have had no issues it, was up and running like a top. Today I received a phone call today from Zach to ensure that everything was running correctly and if I had any questions. I really appreciate a company that actually puts effort into taking care of the customers!
We love having WTC as our business internet/phone provider as well as our home internet provider. ANY time we have had issues they have sent someone out immediately to help and that is amazing customer service!!!! Plus they support so many events and things in our community. Proud to be a customer and proud to know so many of their amazing office staff and techs as they truly are our neighbors!
Service interruptions started plaguing us. Scheduled a service technician visit to test the wiring. They quickly located the problem and fixed it. Suggested and scheduled another service appointment to reduce heat exposure.
Our business recently switched from Cox to WTC for our phone & internet and we couldn't be happier. Customer service is very friendly, the techs are great, and their service works very well. Can't recommend them enough!
Our Business, Iron Clad Coworking, would not be feasible without WTC fiber. We’ve had their service since we started in Wamego in 2016 then as soon as we could get it in our space in MHK we signed up. They take care of our internet, WIFI, and video for both of our locations. We rely on 100% uptime and they deliver!
Finally a internet company that cares about its customers!
We have WTC at our residence in Wamego, but recently had it installed at our business office in Manhattan. Everyone was very helpful from the first phone call I made through the installation of service at the office. The service rep on the phone was great and the service techs were friendly and professional. Our home internet service has been excellent, so I was happy to see that WTC had expanded into Manhattan to use the service for business as well.