QUICK, FRIENDLY, KNOWLEDGEABLE

CUSTOMER SERVICE

Automatic Callback

Last Updated: March 10, 2022

 

Keeps redialing busy numbers and tells you when the line is free 

 

How to use:

  1. When you hear a busy signal, depress the “switchhook” and release quickly. Listen for a special dial tone.
  2. If you’ve already hung up, pick up the handset and listen for a normal dial tone.
  3. Press*66. On a rotary phone, dial 1166.
  4. If the line is still busy, hang up. Your phone will check the number for up to 30 minutes.
  5. A special callback ring alerts you if the line be- comes free (some phones ring normally).
  6. Pick up the handset to automatically place the call.
    To cancel:
  7. Depress the “switchhook’ and release. Listen for a special dial tone.
  8. If you’ve already hung up, lift the handset and listen for a normal dial tone.
  9. Press*86. On a rotary phone, dial 1186.
  10. Listen for confirmation tone or announcement. Hang up.

 

Notes:

  • The “switchhook” is the round, flat, or square button you push to hang up the phone.
  • To restart the 30-minute clock, repeat steps 1 through 4.
  • Automatic Callback can check as many as 31 busy lines at once for you. To know which call is being completed, you must subscribe to Calling Number service.
  • Service does not work on 800 num- bers, 900 numbers, numbers outside the specified service area, or on lines where Call Forward and some other call serv- ices have been activated.

HAVE QUESTIONS? CALL FOR 24/7 SUPPORT (877) 982-1912

 
Call Us Email Us