The customer service is unbeatable! I could not believe when my husband and I decided to upgrade our service it was after hours and I knew if I didn't call and leave a message I would forget by the next day. I left a message and received a call back and was upgraded immediately. I'm impressed with WTC and would not have service with anyone else. Thanks WTC.
...What impressed me the most was the work that the guys that installed it did. First, they arrived on TIME, second, they described what they would do, third, they asked questions and made sure the plan was ok before they did anything. Now all of that would make the average customer very happy, but the last thing that takes the cake is, they did the complete install in a pouring down rainstorm...
There is no one in the area with better customer service than WTC. If you're with another provider and WTC is in your area, switch now!
We love having WTC as our business internet/phone provider as well as our home internet provider. ANY time we have had issues they have sent someone out immediately to help and that is amazing customer service!!!! Plus they support so many events and things in our community. Proud to be a customer and proud to know so many of their amazing office staff and techs as they truly are our neighbors!
Our Business, Iron Clad Coworking, would not be feasible without WTC fiber. We’ve had their service since we started in Wamego in 2016 then as soon as we could get it in our space in MHK we signed up. They take care of our internet, WIFI, and video for both of our locations. We rely on 100% uptime and they deliver!
We have WTC at our residence in Wamego, but recently had it installed at our business office in Manhattan. Everyone was very helpful from the first phone call I made through the installation of service at the office. The service rep on the phone was great and the service techs were friendly and professional. Our home internet service has been excellent, so I was happy to see that WTC had expanded into Manhattan to use the service for business as well.
Required another service call today to help me with my internet (no fault of their own). As usual, I had superior service and a speedy response. I love my local cable company. Thank you WTC for keeping an awesome and very helpful staff.
Our business recently switched from Cox to WTC for our phone & internet and we couldn't be happier. Customer service is very friendly, the techs are great, and their service works very well. Can't recommend them enough!
WTC provides excellent internet and telephone service. Their customer care is second to none. Lightning fast, reliable internet is a must and WTC delivers! This company is also very supportive of the community and schools. A partner with their community!
Service interruptions started plaguing us. Scheduled a service technician visit to test the wiring. They quickly located the problem and fixed it. Suggested and scheduled another service appointment to reduce heat exposure.