The customer service is unbeatable! I could not believe when my husband and I decided to upgrade our service it was after hours and I knew if I didn't call and leave a message I would forget by the next day. I left a message and received a call back and was upgraded immediately. I'm impressed with WTC and would not have service with anyone else. Thanks WTC.
WTC provides excellent internet and telephone service. Their customer care is second to none. Lightning fast, reliable internet is a must and WTC delivers! This company is also very supportive of the community and schools. A partner with their community!
We've used WTC for a few years now and they offer the best prices, services, and customer service you will find. We've only ever had great interactions with their employees, from technicians in our home to customer service agents over the phone, they're amazing. Highly recommend!
Finally a internet company that cares about its customers!
WTC has some of the most consistently courteous employees I've interacted with anywhere. I have visited their office, had installers come to my home, and talked with them on the phone. They are consistently helpful, kind, and considerate. They also have excellent, competitively-priced internet, but their customer service is what impresses me every time I interact with them.
Service interruptions started plaguing us. Scheduled a service technician visit to test the wiring. They quickly located the problem and fixed it. Suggested and scheduled another service appointment to reduce heat exposure.
Great customer service! My internet was installed a week ago and I have had no issues it, was up and running like a top. Today I received a phone call today from Zach to ensure that everything was running correctly and if I had any questions. I really appreciate a company that actually puts effort into taking care of the customers!
Our Business, Iron Clad Coworking, would not be feasible without WTC fiber. We’ve had their service since we started in Wamego in 2016 then as soon as we could get it in our space in MHK we signed up. They take care of our internet, WIFI, and video for both of our locations. We rely on 100% uptime and they deliver!
Our business recently switched from Cox to WTC for our phone & internet and we couldn't be happier. Customer service is very friendly, the techs are great, and their service works very well. Can't recommend them enough!
Very good communications company, especially with their internet service! Never really had any problems with these people. Certainly extremely helpful doing business with a local company rather than a megalith company based in New York.