PROTECTION PLUS MAINTENANCE
Protection Plus Maintenance
$5.95 / month
Covers the maintenance of professionally installed equipment for Voice, Video and Internet. Eliminates future costs of having to repair faulty wiring or cabling along with service troubleshooting.
What's Covered
- Repair or replacement of telephone/ data/video wiring for WTC services up to and including the jack
- Connecting new TVs to STBs
- Replacing / Programming Remotes
- Adjusting input on back of STB
- Accidental damage, such as animals chewing on cables or insect damage
What's Not Covered
- Wiring during new construction or remodeling
- Moving service to another address
- $25 Service move fee
- New cabling charge
- Working on customer owned/other providers equipment
What You'll Save
- Labor charges
- Repairing or replacing telephone/data/video wiring up to and including the jack.
- $30 Trip Charge
- Connecting new TVs to STBs
- Replacing/programming remotes
- Repairing customer-caused issues
