Not a bad thing to say about this company! They are great to work with and you won’t see secret charges adding up on your bill. I’ve had them for 5 yrs now and I haven’t had any extra charges to my bill like I’ve had in the past with other companies.
Very good communications company, especially with their internet service! Never really had any problems with these people. Certainly extremely helpful doing business with a local company rather than a megalith company based in New York.
WTC is amazing!! Over the decades of using several of their services they have been outstanding. Customer support is great too! They are quick to respond to a work order and answer any and all questions a customer may ask. Thanks WTC for your outstanding service for our community!
WTC has some of the most consistently courteous employees I've interacted with anywhere. I have visited their office, had installers come to my home, and talked with them on the phone. They are consistently helpful, kind, and considerate. They also have excellent, competitively-priced internet, but their customer service is what impresses me every time I interact with them.
The customer service is unbeatable! I could not believe when my husband and I decided to upgrade our service it was after hours and I knew if I didn't call and leave a message I would forget by the next day. I left a message and received a call back and was upgraded immediately. I'm impressed with WTC and would not have service with anyone else. Thanks WTC.
There is no one in the area with better customer service than WTC. If you're with another provider and WTC is in your area, switch now!
The service techs are beyond amazing. They will come to your house at almost any time to fix your service if it is not working. Their customer service on the phone is also stellar
We've used WTC for a few years now and they offer the best prices, services, and customer service you will find. We've only ever had great interactions with their employees, from technicians in our home to customer service agents over the phone, they're amazing. Highly recommend!
WTC is the best! They are friendly, knowledgeable, and prompt. They care about their customers and respond immediately to calls for assistance, with issues big or small!
...What impressed me the most was the work that the guys that installed it did. First, they arrived on TIME, second, they described what they would do, third, they asked questions and made sure the plan was ok before they did anything. Now all of that would make the average customer very happy, but the last thing that takes the cake is, they did the complete install in a pouring down rainstorm...