WTC is the best! They are friendly, knowledgeable, and prompt. They care about their customers and respond immediately to calls for assistance, with issues big or small!
I just recently opened a small business during this pandemic, and WTC has done everything in their power to get me up an running. The very same day I inquired, we managed to get internet hooked up at my business location. An employee offered to head to my business on the way home to make sure everything was functioning correctly and to give me any and all information I needed!
There is no one in the area with better customer service than WTC. If you're with another provider and WTC is in your area, switch now!
We've used WTC for a few years now and they offer the best prices, services, and customer service you will find. We've only ever had great interactions with their employees, from technicians in our home to customer service agents over the phone, they're amazing. Highly recommend!
...What impressed me the most was the work that the guys that installed it did. First, they arrived on TIME, second, they described what they would do, third, they asked questions and made sure the plan was ok before they did anything. Now all of that would make the average customer very happy, but the last thing that takes the cake is, they did the complete install in a pouring down rainstorm...
Required another service call today to help me with my internet (no fault of their own). As usual, I had superior service and a speedy response. I love my local cable company. Thank you WTC for keeping an awesome and very helpful staff.
Not a bad thing to say about this company! They are great to work with and you won’t see secret charges adding up on your bill. I’ve had them for 5 yrs now and I haven’t had any extra charges to my bill like I’ve had in the past with other companies.
Finally a internet company that cares about its customers!
WTC has been by far the greatest company ever!!! Their customer service is what I want to talk about. Originally, I was with their competitor because I didn't see many reviews on WTC. However, I left that other company and joined the WTC family. I was treated with care, value, and respect...
Our business recently switched from Cox to WTC for our phone & internet and we couldn't be happier. Customer service is very friendly, the techs are great, and their service works very well. Can't recommend them enough!