WTC has been by far the greatest company ever!!! Their customer service is what I want to talk about. Originally, I was with their competitor because I didn't see many reviews on WTC. However, I left that other company and joined the WTC family. I was treated with care, value, and respect...
Our Business, Iron Clad Coworking, would not be feasible without WTC fiber. We’ve had their service since we started in Wamego in 2016 then as soon as we could get it in our space in MHK we signed up. They take care of our internet, WIFI, and video for both of our locations. We rely on 100% uptime and they deliver!
I just recently opened a small business during this pandemic, and WTC has done everything in their power to get me up an running. The very same day I inquired, we managed to get internet hooked up at my business location. An employee offered to head to my business on the way home to make sure everything was functioning correctly and to give me any and all information I needed!
The service techs are beyond amazing. They will come to your house at almost any time to fix your service if it is not working. Their customer service on the phone is also stellar
WTC has some of the most consistently courteous employees I've interacted with anywhere. I have visited their office, had installers come to my home, and talked with them on the phone. They are consistently helpful, kind, and considerate. They also have excellent, competitively-priced internet, but their customer service is what impresses me every time I interact with them.
Not a bad thing to say about this company! They are great to work with and you won’t see secret charges adding up on your bill. I’ve had them for 5 yrs now and I haven’t had any extra charges to my bill like I’ve had in the past with other companies.
Service interruptions started plaguing us. Scheduled a service technician visit to test the wiring. They quickly located the problem and fixed it. Suggested and scheduled another service appointment to reduce heat exposure.
Required another service call today to help me with my internet (no fault of their own). As usual, I had superior service and a speedy response. I love my local cable company. Thank you WTC for keeping an awesome and very helpful staff.
We have WTC at our residence in Wamego, but recently had it installed at our business office in Manhattan. Everyone was very helpful from the first phone call I made through the installation of service at the office. The service rep on the phone was great and the service techs were friendly and professional. Our home internet service has been excellent, so I was happy to see that WTC had expanded into Manhattan to use the service for business as well.
There is no one in the area with better customer service than WTC. If you're with another provider and WTC is in your area, switch now!