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Protect IQ Support

Last Updated: June 29, 2026

 

WiFi Plus app

What can I do with Protect IQ?

 

ProtectIQ works quietly in the background to provide an extra layer of protection against malicious traffic.

  • Data coming into your network will be scanned for viruses and other malicious content and you will receive a notification if the content was blocked for any reason. This will show as a notification within the ProtectIQ main menu item in your app, or a push notification to your cellphone.
  • No action is needed when you receive an alert. These threats are automatically blocked from entering your network.

 

Additional features within ProtectIQ include:

  • Trusted List shows items you have selected as trusted in your notifications screen.
  • Skipped Devices allows you to select devices that will be skipped during security scans.
  • Intrusion Settings allow you to enable an added layer of protection. Enable both options for the ultimate protection.
  • Additional Details provides additional information including packets analyzed and the total number of threats detected and blocked.

 


HAVE QUESTIONS? CALL FOR 24/7 SUPPORT (877) 982-1912