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Experience IQ Support
Last Updated: June 29, 2026
Things to Know About Experience IQ
ExperienceIQ lets you create profiles for people or devices to manage and customize Internet access in your home.
You can pause Internet access, set screen time limits, and apply parental controls to all devices connected to a profile.
Restrictions include Safe Search, YouTube restrictions, content filtering by age/category, and blocking or allowing specific apps and websites.
Parental controls only work when devices are connected to your home Wi-Fi network.
Avoid adding the device running the app to a profile, or you could accidentally block your own access to controls.
Activity Prioritization helps improve performance for important activities like streaming, gaming, or video calls by giving them network priority.
You can also prioritize up to 5 specific devices temporarily or permanently for faster speeds and lower latency on your Wi-Fi network.
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