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Experience IQ Support

Last Updated: June 29, 2026

 

WiFi Plus app

Things to Know About Experience IQ

 

  • ExperienceIQ lets you create profiles for people or devices to manage and customize Internet access in your home.
  • You can pause Internet access, set screen time limits, and apply parental controls to all devices connected to a profile.
  • Restrictions include Safe Search, YouTube restrictions, content filtering by age/category, and blocking or allowing specific apps and websites.
  • Parental controls only work when devices are connected to your home Wi-Fi network.
  • Avoid adding the device running the app to a profile, or you could accidentally block your own access to controls.
  • Activity Prioritization helps improve performance for important activities like streaming, gaming, or video calls by giving them network priority.
  • You can also prioritize up to 5 specific devices temporarily or permanently for faster speeds and lower latency on your Wi-Fi network.

 


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