Fiber Construction

QUICK, KNOWLEDGEABLE AND LOCAL SERVICE SINCE 1912

FIBER CONSTRUCTION

CONSTRUCTION
FAQ'S

Pre-Construction

Before any fiber is laid in the ground, our contracted engineers (HunTel) plan the layout of fiber routes and distribution points for your neighborhood. After the project is engineered, we will obtain the necessary permits to comply with all regulations and standards. Following that we ensure that all utilities have been properly located and marked so we can safely begin construction. To keep up with your neighborhoods progress and to be notified of progress updates, pre-sign up today!

Construction

Construction begins with building the main fiber line to distribution points throughout your neighborhood. From there we construct a fiber drop directly to your home. This could be done aerially or directionaly bored from the pedestal to your home. Once the fiber drop is in place a WTC technician will install a Network Interface Device (NID), typically close to where the power company runs their line into your home. We will make sure to coordinate with residents to ensure you are aware of everything taking place. CLICK HERE to view a diagram of the construction process. It is important that you are pre-signed for service, so we are able to include your home in our construction plans!

Splicing

Once the construction is completed, our team will access each splice vault and pedestal throughout your neighborhood to fuse the individual fibers that will eventually connect to your home and/or business. Then we test the speed of light as it passes through the fiber to make sure your connection is GIG-fast.

Installation

Once splicing is complete your home is ready for installation! A WTC representative will use the contact information from your pre-sign up form to set a date for a WTC technician to install the services you desire.

The flags or marking in your area were placed by the local utilities companies and help our team identify where the utility lines are underground. When WTC begins fiber construction, we use these markings to protect against damage to your property or utilities. Please see the list below for an explanation of utility color associations.

White: proposed excavation.
Pink: temporary survey markings.
Red: electric power lines, cable, conduit, and lighting cables
Yellow: gas, oil, steam, petroleum, or gaseous materials
Orange: communication, alarm or signal lines, cables or conduit
Blue: potable water
Purple: reclaimed water, irrigation and slurry lines
Green: sewer and drain lines

The main line in the easements and right of ways is buried between 14 inches and four feet deep and the fiber drop to the house or to the pedestal may vary between 16 to 24 inches deep.

A government entity (e.g., city, county, township) owns small but specific portions of your property to access and maintain utilities. We work with these entities to access these areas as we build our fiber network.

A utility easement allows a utility the right to use and access a specific area of your property for constructing, operating and maintaining gas, electric, tele-communications, water, and sewer lines. The easement is often a permanent restriction on the property so that it transfers ownership with the home or property when sold. Having an easement gives the utility the right to use the land, but the utility does not own it.

A “right-of-way” is the surface and space above and below any real property in which a government entity has an interest as an owner or trustee for public travel including public streets, highways, avenues, roads, alleys, easements, sidewalks, tunnels, viaducts, or bridges.

During the pre-construction phase, our engineering team determines the most efficient way to provide service. They select the least invasive intersecting rear property point as the general location for a pedestal which is often in the center of four property corners. From that point, the pedestal location is identified based on the following factors:

Existing underground utilities.
Location of the underground conduit that will feed the pedestal.
Proximity to other pedestals.
Landscape features and/or obstructions.
Ease of accessibility for crews to construct and maintain the network.

24/7 Help Desk | 877-982-1912

Email | support@wtcks.com

Submit a question form below and we will get back to you ASAP.

WTC will do its best to inform you of the entire construction process by updating your neighborhood's page regularly. However, local utility companies’ personnel will access the utility easement area of your property to mark existing utilities and communications lines before construction starts. They are not required to provide notice of their flags or markings ahead of time.

Utility locate flags or markings are good for 10-14 business days. If construction has not been completed in that time frame, the area will need to be re-marked.

Main line conduit is 1.25 inches in diameter while conduit going to the house is 1 inch in diameter.

We are placing pedestals in the easement in your yard. The pedestal, weather permitting, is installed shortly after the ground is prepared. In most cases the hole is filled in the same day. If it is not filled, there is a fence placed around the hole for safety. The pedestal that is eventually placed here houses the equipment to provide service to several homes in your area. Our priority is to leave your property the way we found it.

This can vary due to reasons that are outside of our control like weather and unexpected natural complications. The best way to keep up with our progress is to visit your neighborhood's page

Marking sprinklers ahead of construction is very helpful but not mandatory.

WTC will reach out to you in a variety of ways including direct mail, emails, and door knockers. We will also keep your neighborhood's page up to date with construction progress.

WTC will cover the cost of any damage that happens due to construction.

A fiber drop is a fiber optic cable that connects the fiber optic cables from WTC’s network to the Network Interface Device (NID) on the side of your home. These are typically located where the power goes into your home.

Larson Construction, Inc.
Rylie Equipment & Co. (Grand Mere)
Massey Construction (Lake Elbo)

To find out more about our pricing click here.