Last Updated: August 27, 2025
Managed Wi-Fi is a complimentary service where WTC provides, installs, and optimizes your Wi-Fi network. We handle equipment, placement, updates, and ongoing support so you don’t have to.
Unplug for 20 seconds, plug back in, then wait 2–3 minutes.
Ensure power/Ethernet connections are snug.
On your device, forget the SSID and reconnect with the current password.
Do I own the equipment? No, WTC provides and manages the equipment as part of your service. We replace/upgrade if needed.
Can I use my own router? Yes, but you’ll miss benefits like remote support and network optimization.
Is there a mobile app? Yes—you can download the WTC Wi-FI+ app to view devices, pause internet, create guest networks, and run speedtest.
How do I get help after hours? Our support team is available 24/7—call, chat, or open a ticket anytime.