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Three Way Calling

Last Updated: December 10, 2018

 

This feature lets you turn an everyday two-way phone call into a three-way conversation. It’s easy!

 

To Add A Third Party

  • First, to hold your existing call, depress the switchhook/ plunger/flash key for about a second.
  • Then dial the third number. (Speed calling codes may be used if you also have this feature).
  • When the third party answers, you may talk privately before completing your three-way connection.
  • With your third party on the line, depress the switchhook/plunger/flash key for a second to add the holding party. Your Three-Way Call is now in effect.
  • If for some reason the call to the third party is not completed, depress the switchhook/plunger/flash key twice to get back to your held party.

 

To Disconnect the Third Party

  • Depress the switchhook/plunger/flash key for about a second. You will now have only the original party on the line.

 

To Discontinue Completely

  • Simply hang up.
  • If either of the other two parties hangs up, you can continue to talk to the one remaining.

 

USER TRANSFER

  • User controlled transfer feature requires basic Three Way Calling Feature, and allows a customer to transfer the call to free up their line.

To Transfer Call:

  • Answer Call
  • Flash hook switch
  • Dial number where you wish call transferred • Announce call and hang up. 

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