As 2024 comes to a close, we’re reflecting on an incredible year of milestones, community impact, and growth. At WTC Fiber, our mission has always been to deliver reliable service, invest in the communities we serve, and build lasting partnerships. Here’s a look back at what made this year unforgettable. Milestones Worth Celebrating 112 Years Strong: In February, we marked 112 years of connecting communities, growing from humble beginnings to...
Very good communications company, especially with their internet service! Never really had any problems with these people. Certainly extremely helpful doing business with a local company rather than a megalith company based in New York.
Eric W.
Not a bad thing to say about this company! They are great to work with and you won’t see secret charges adding up on your bill. I’ve had them for 5 yrs now and I haven’t had any extra charges to my bill like I’ve had in the past with other companies.
Melissa Z.
There is no one in the area with better customer service than WTC. If you're with another provider and WTC is in your area, switch now!
Tim P.
Service interruptions started plaguing us. Scheduled a service technician visit to test the wiring. They quickly located the problem and fixed it. Suggested and scheduled another service appointment to reduce heat exposure.
John S.
WTC has some of the most consistently courteous employees I've interacted with anywhere. I have visited their office, had installers come to my home, and talked with them on the phone. They are consistently helpful, kind, and considerate. They also have excellent, competitively-priced internet, but their customer service is what impresses me every time I interact with them.
Bethany P.
Excellent customer service. When there is a problem, they are here the same day unlike other companies. They put customers first.
Dale R.
Great customer service! My internet was installed a week ago and I have had no issues it, was up and running like a top. Today I received a phone call today from Zach to ensure that everything was running correctly and if I had any questions. I really appreciate a company that actually puts effort into taking care of the customers!
Eva R.
We've used WTC for a few years now and they offer the best prices, services, and customer service you will find. We've only ever had great interactions with their employees, from technicians in our home to customer service agents over the phone, they're amazing. Highly recommend!
Gabby T.
WTC is amazing!! Over the decades of using several of their services they have been outstanding. Customer support is great too! They are quick to respond to a work order and answer any and all questions a customer may ask. Thanks WTC for your outstanding service for our community!
Angie W.
The service techs are beyond amazing. They will come to your house at almost any time to fix your service if it is not working. Their customer service on the phone is also stellar
So your home is ready for fiber - now what? 💻 Our quick and easy process means fast, reliable Internet is just a few steps away: 1️⃣ Complete a short online application (no payment upfront!) 2️⃣ We’ll check if we ... 4 Likes
🚀 Boost Your Business Communications with Business Connect - powered by WTC Fiber! 💼📞 ✔️ Crystal-clear calls ✔️ 24/7 support for peace of mind ✔️ Scalable & customizable for any business ✔️ No hidden fees 👉 Want to see how ... 1 Likes
How Fast Is WTC Fiber’s Internet? Find Out Now!How fast is WTC Fiber’s Internet? 💻 Tara’s got the answer! Spoiler alert: it’s REALLY fast. ⚡ Whether you’re streaming, gaming, or running a business, our speeds are designed to keep up with everything you need. Want fast, reliable Internet ... 1 Comments 9 Likes
Congratulations to Gary, our Product/Services Manager, on his recent retirement! 🎉 After more than 9 years of service, Gary has officially wrapped up his time at WTC. Gary joined us in July 2015, we’re incredibly grateful for all he’s done ... 15 Comments 57 Likes
BILLING UPDATE ⚠️🧾 WTC bills are starting to arrive in mailboxes, but we know the snow is still causing challenges. To help, we’ll be emailing balance notices to all customers on Monday, January 13th, and no late fees will be ... 5 Comments 49 Likes
❄️ Why brave the cold or worry about delayed mail when you can pay your WTC bill from the comfort of home? With myWTC, you can manage your account and pay your bill online - no need to step outside ... 2 Likes
Photos from WTC Fiber's postWow, that’s a lot of snow! The area got hit with a record-breaking amount, and it’s safe to say everything is buried - including some of our fiber construction across the area. 🌨️ While we’ve started laying mainline fiber near ... 1 Comments 16 Likes
A big congratulations to Kendahl, our Customer Relations Consultant, for being named to the Manhattan Chamber of Commerce 20 Under 40 list! 🎉 We’re proud to have her as part of the WTC team! Learn more about this achievement here: ... 6 Comments 60 Likes
Due to the recent blizzard, our offices will be closed tomorrow, January 6th, for the safety of our employees and customers. Rest assured, our network is in great shape and operating as usual. If you experience any service-related issues, our ... 13 Likes
Quick Connect: Brice from Alliance Property Management on Move-In SimplicityMoving day just got easier! 🏠✨ Brice from Alliance Property Management, Manhattan, KS shares how WTC Fiber’s Quick Connect makes it simple for tenants to activate their Internet on move-in day. With a quick scan of a QR code, tenants ... 2 Likes
Happy New Year from all of us at WTC! 🎆 Our offices are closed today, January 1st, but our 24/7 Help Desk is available at 785-456-1000. Wishing you a fantastic start to 2025! 💙 14 Likes
Smooth Setup: Brice from Alliance Property Management on WTC FiberSwitching to WTC Fiber has never been easier! 🏢💻 Brice from Alliance Property Management, Manhattan, KS shares how seamless the transition has been for their properties - and why WTC Fiber is the right choice for their tenants. Looking for ... 1 Likes
Photos from WTC Fiber's post2024 has been an incredible year at WTC, and we couldn’t have done it without you! 💙 From expanding fiber to new areas to giving back to our communities, we’ve achieved so much together. Take a look back at the ... 19 Likes
Merry Christmas from the WTC family to yours! 🎄✨ May your day be filled with joy, love, and cherished moments. Please note: Our offices are closed today, December 25th, but our 24/7 Help Desk is here for you at 785-456-1000. ... 13 Likes
Our offices are closed today, December 24th, so our team can enjoy Christmas Eve with their loved ones. 🎄✨ We’ll reopen on December 26th, but our 24/7 Help Desk is always here for you at 785-456-1000. Wishing you a safe ... 9 Likes
🚨 Scam Alert 🚨 We’ve been made aware of a phishing email claiming your mailbox access will be shut down unless you confirm your address. ⚠️ Please remember: WTC will never ask you to update your email or account information ... 1 Comments 9 Likes
Photos from WTC Fiber's post🎄 It's ugly sweater weather! Our team got into the festive spirit for National Ugly Sweater Day, and we had a blast! Which sweater is your favorite? Happy holidays from all of us at WTC! 💙🎅 70 Likes
Where Do We Provide Service? Tom Answers!📍 Curious about where WTC Fiber is available? Tom, our Customer Operations Manager, has the answer! Watch as he breaks down the areas we proudly serve. 🏡🛜 Interested in bringing fast, reliable Internet to your home or business? Visit wtcks.com ... 7 Likes
Thank you, Downtown Manhattan, for being such a great partner! 💙 We’re proud to provide free public Wi-Fi in Downtown Manhattan and look forward to growing together for years to come. 👏🛜 7 Likes
Why Alliance Property Management Chooses WTC Fiber for Reliable InternetWhen it comes to keeping tenants connected, Alliance Property Management, Manhattan, KS trusts WTC Fiber for fast, dependable Internet that works seamlessly, every time. 💻✔️ Hear from Brice, Alliance’s president, on why they chose WTC after trying other providers - ... 6 Likes
Photos from WTC Fiber's post🚧 Exciting news for residents near Browning & Edwards in Manhattan! We're bringing lightning-fast Internet to your neighborhood, and residents who’ve signed up will be connected in just a few weeks! 🎉 Not signed up yet? Visit wtcks.com now to ... 2 Comments 8 Likes
🎮 And the PlayStation 5 Winner Is… 🎁 | WTC Fiber Week of Giving Finale🎉 The final day of the WTC Fiber Week of Giving is here, and Sean’s revealing the winner of the PlayStation 5! 👀🎁 A heartfelt THANK YOU to everyone who joined in this amazing giveaway. Your support makes everything we ... 6 Comments 34 Likes
Photos from WTC Fiber's postSt. George, your coffee’s on us tomorrow! ☕💙 Swing by Galaxy Girl Coffee and enjoy a fresh brew, on us, as a thank you to this amazing community. We're covering the first $100 in coffee - don’t miss out! Start ... 1 Comments 29 Likes
Day 4 Reveal: Another Winner and Another Epic Prize!We’re back with Day 4 of the WTC Fiber Week of Giving! Tara’s got exciting updates: today's winner and the final prize of the week! 🎮🎁 📽 Watch the video to see what’s up for grabs and how to join ... 233 Comments 249 Likes
🎉 It’s Day 3 of the WTC Fiber Week of Giving! 🎁 Nathan’s here to announce yesterday’s winner AND reveal the next exciting prize. 🎥 Watch the video for all the details and how to enter! Congratulations to today's winner ... 123 Comments 138 Likes
Day 2 of the WTC Fiber Week of Giving!🎉 Day 2 of the WTC Fiber Week of Giving is here! 🎁 Cheyanne has big news: yesterday’s winner and today’s amazing new prize are ready to be revealed. 🎥 Watch the video to get all the details and find ... 155 Comments 168 Likes
Win Awesome Prizes with the WTC Fiber Week of Giving!🎉 It’s Day 1 of the WTC Fiber Week of Giving! 🎁 We’re kicking things off with an awesome prize reveal from Zach. Watch the video to find out what’s up for grabs today! Enter now for your chance to ... 171 Comments 209 Likes